Majority of electricity customers are unmetered and are therefore billed based on an estimate of energy consumed rather actual consumption. The estimated billing practices often referred to as “crazy billing” is regarded by most consumers as arbitrary, subjective and non-scientific and this has consequently resulted in customer dissatisfaction, apathy and public outcry and increasing incidence of electricity theft.
The Commission, having appraised the current challenges in providing adequate meters in the electricity industry and its consequent impact of the financial viability of the market, is proposing a Regulation for the licensing of Meter Services Providers with responsibility to finance, procure, install and maintain electricity meters and monthly payments over the technical life of the asset. This is expected to fast track the metering of all electricity customers in NESI over the next three years.
In line with the Business Rules of the Commission, a downloadable Consultation Paper has been posted on our website (www.nerc.gov.ng); Click here to download the Consulatation paper. Stakeholders and the general public are hereby invited to submit comments on the proposal within the 21 days from the date of this publication to and copy:
Dr. Moses Arigu
Commissioner, Consumer Affairs
Nigerian Electricity Regulatory Commission
Plot 1099 First Avenue